Iola’s new online portal for Iola’s utility customers has drawn significant interest in the first month since it was activated.
More than 350 Iolans have signed up for the online service, which allows customers to view or pay their bills online, along with other benefits.
Customers can see their utility usage history, going back to as far as when they first began buying services.
Customers also can sign up for auto pay plans through the portal, and/or enroll in text, phone or email reminders before their bills are due, noted City Clerk Roxanne Hutton.
The service has been a boon because City Hall remains closed due to the COVID-19 pandemic, Hutton said. (The portal is accessible 24 hours a day, seven days a week.)
To sweeten the pot, the city is offering a pair of drawings, the first of which was last week, with the winner receiving $25 in Chamber Bucks, spendable at any participating Iola Area Chamber of Commerce member business. (Or, the winners can turn around and use their winnings to help pay their next month’s bill.)
The winner of the inaugural drawing was Greystone Residential Care Center.
Tina Kelley, a Greystone representative, received the Chamber Bucks certificate Thursday at City Hall.
The next drawing — for another $25 worth of Chamber Bucks — will be held Sept. 30.
Of note, those who do pay their bills online will be assessed nominal fees for the service, Hutton noted.
To register, or gather more information, visit www.cityofiola.com, or call 365-4910.
