NEW YORK (AP) Face-book revealed Wednesday that tens of millions more people might have been exposed in the Cambridge Analytica privacy scandal than previously thought and said it will restrict the user data that outsiders can access.
Those developments came as congressional officials said CEO Mark Zuckerberg will testify next week, while Facebook unveiled a new privacy policy that aims to explain the data it gathers on users more clearly but doesnt actually change what it collects and shares.
In a call with reporters Wednesday, Zuckerberg acknowledged he made a huge mistake in failing to take a broad enough view of what Facebooks responsibility is in the world. He said it isnt enough for Facebook to believe app developers when they say they follow the rules. He says Facebook has to ensure they do.
Facebook is facing its worst privacy scandal in years following allegations that Cambridge Analytica, a Trump-affiliated data mining firm, used ill-gotten data from millions of users through an app to try to influence elections.
Facebook said Wednesday that as many as 87 million people might have had their data accessed an increase from the 50 million disclosed in published reports. Facebook is basing the estimate in part on the number of friends each user might have had. Cambridge Analytica said in a statement that it had data for only 30 million people.
On Monday all Face-book users will receive a notice on their Face-book feeds with a link to see what apps they use and what information they have shared with those apps. Theyll have a chance to delete apps they no longer want. Users who might have had their data shared with Cambridge Analytica will be told of that. Facebook says most of the affected users are in the U.S.
Zuckerberg said fixing the companys problems will take years.
Besides the privacy scandal, Facebook also has been dealing with fake news, the use of Facebook to spread hate and discord and concerns about social medias effect on peoples mental well-being.
These are big issues and a big shift for Facebook as it broadens its responsibility, Zuckerberg said. He added that he does think that by the end of this year the company will have turned a corner on a lot of the issues. Zuckerberg has made fixing the company his personal challenge for 2018.
As part of the steps its taking to address scrutiny about outsiders access to user data, Facebook outlined several changes to further tighten its policies. For one, it is restricting access that apps can have to data about users events, as well as information about groups such as member lists and content.
In addition, the company is also removing the option to search for users by entering a phone number or an email address. While this helped individuals find friends, Facebook says businesses that had phone or email information on customers were able to collect profile information this way. Facebook says it believes most of its 2.2 billion users had their public profile information scraped by businesses or various malicious actors through this technique at some point. Posts and other content set to be visible only to friends werent collected.
This comes on top of changes announced a few weeks ago. For example, Facebook has said it will remove developers access to peoples data if the person has not used the app in three months.
Although Facebook says the policy changes arent prompted by recent events or tighter privacy rules coming from the EU, its an opportune time. Zuckerberg is set to testify April 10 before a joint hearing of the Senate Commerce and Judiciary Committees, and a day later before the House Energy and Commerce Committee. The two sessions will be his first testimony before Congress. Separately, the U.S. Federal Trade Commission and various authorities in Europe are investigating.
As Facebook evolved from a closed, Harvard-only network with no ads to a giant corporation with $40 billion in advertising revenue and huge subsidiaries like Instagram and WhatsApp, its privacy policy has also shifted over and over.
Almost always, critics say, the changes meant a move away from protecting user privacy toward pushing openness and more sharing. On the other hand, regulatory and user pressure has sometimes led Face-book to pull back on its data collection and use and to explain things in plainer language in contrast to dense legalese from many other internet companies.
